Practical answers from our team

Why can an AC contactor stop cooling?

An AC contactor switches power to the outdoor fan and compressor. Pitting, contamination, chattering, or a click without outdoor operation can be useful clues, but several electrical and system conditions can produce similar symptoms. A professional diagnosis identifies the actual problem before repair work is approved.

The short answer
  • A contactor switches power to the outdoor fan and compressor when cooling is called for.
  • Pitted contacts, chattering, or a click without outdoor operation are useful symptoms to report, not a diagnosis.
  • Recorded contactor replacement examples vary, so request a current quote after diagnosis.

What an AC contactor does

A contactor is an electrically controlled switch. In the outdoor AC, it allows power to reach the fan and compressor when cooling is requested. If the contactor fails, the system may not operate even when the thermostat is calling for cooling.

    Recorded AC contactor replacement cost examples

    Recorded examples are not current quotes. In a June 21, 2023 recording, we described contactor replacement as usually costing $200 and up. The recording does not state what labor, installation, or other work was included.

    In a September 30, 2026 recording, we said replacing the contactor was about $285. This is another recorded example, not a current offer, and the recording does not state what was included in that amount.

    Ask for a current quote after the failed part and surrounding condition have been identified. Pitting and electrical wear can affect a contactor, so the proposed work should be tied to the finding rather than assuming the contactor is the cause whenever cooling stops.

      Wear and symptoms worth reporting

      Contactor contact surfaces can become pitted over time. Contamination, including ants around the contact points, can also interfere with contact. We inspect their condition and the surrounding connections rather than assuming a contactor needs replacement from age alone. Chattering and blown fuses occurred together in one recorded service call, but one symptom alone does not identify the failed part.

      • If the thermostat calls for cooling, the indoor fan runs, and the outdoor unit stays inactive, record that symptom for the AC diagnosis.
      • A hard click followed by no outdoor operation can be consistent with burned contactor points that may not connect properly, but it is not a diagnosis by itself.
      • The same no-start symptom can have more than one cause, so it should be checked rather than guessed at.

      Have the electrical problem diagnosed

      Leave contactor inspection, electrical measurements, and replacement to a qualified HVAC technician. Ask what failed, what condition the wiring is in, and whether the equipment was checked after the repair. Do not transfer wires or test exposed powered contacts yourself.

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        If this part fails, your AC won't turn on! | AC Maintenance in Norman, OK

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        Professional demonstrations are not instructions to perform electrical, gas, refrigerant, or combustion work yourself. Leave that work to a qualified professional.

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        Our Source Videos

        These original recordings contributed to this guide. Recorded prices, offers, equipment, and service details reflect the recording and may have changed.

        This is what a contactor should look like

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        we just want to be able to see in there take a look at that if it looks pitted looks rough we don't want that that's what we're seeing on this one over here is that we've got quite a bit of of buildup it's not smooth it's rough it looks like sandpaper we don't want that we want a nice smooth patch look at this contactor you don't have any carbon any kind of soot build up these contact points are are very smooth and uniform what the contactor should look like

        We found 3 red flags during HVAC maintenance in Norman, OK

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        Three red flags we spotted on this AC system in Norman, Oklahoma. First, the outdoor coil was extremely dirty, so we gave it a deep cleaning to restore air flow. Second, the contacttor was in rough shape, so we replaced it today to keep the system running. And third, the condenser fan motor showed signs of wear, so we recommended replacing it soon. With the coil cleaned and contacttor replaced, this AC is ready to keep the home cool for summer. And shout out to our technician, Joseph, for doing great work. [Music]

        Pitted contactor and split thermostat wiring | AC Repairs in Edmond, OK | Yarbrough & Sons

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        if you check right right behind my finger there you can see some severe pitting every time this air conditioner gets a signal to come on that switch closes and you get a lot of pitting from these contacts getting hot slam and shut opening up over time and this is one of the more common parts that we replace it's usually a 5 seven year part and I would have no idea whether this one has ever been replaced or not I'm definitely going to talk to the homeowner about getting a price to replace this system just to have that price to compare side by side with repair prices because a lot of things that are currently underperforming a lot of things are going to be on their way out soon still haven't checked the amperage on that fan motor which I'm very curious about couple other things I've just noticed here this low voltage wire here you got good connections within the cabinet but you follow it back this has been spliced onto it some point um follow it back here you can see where we had the two wire you follow it back up here you can see our casing is completely split open exposed wire right there and then going through the brick young Rose

        If your AC makes this noise, call ASAP! OKC HVAC Service

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        When you hear your AC making noises like this, it's usually a bad sign. In this Oklahoma City home, uh the contactctor was chattering and blowing fuses. Uh we replace the fuses and the contacttor, checked the pressures. Now the system is cooling like it should. Shout out to Philip for taking care of this customer. [Music]

        Here's the thing about contactors

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        This is a contactor. These are a very important part. What it actually does is it takes a 24-V signal from your inside and then it closes a set of contacts on here to actually send power through to power your unit. Typically, what happens with these is they start to get pitted through over-amping and other factors. Typically, these will last anywhere from 7 to 10 years. Cost to replace these is usually anywhere from $200 and up. And that's what I tell people about this part.

        Checking voltage drop on AC contactors #

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        some easy ways to check that is while the actual unit is calling and you have power to this and I do stress that you be very careful on this because you are with live power but when this contactor is pulling in you can simply take your voltmeter and you can actually check between the points and see what your what we call a voltage drop is you should not be getting any voltage when you read between this point and this point another common thing is in these points there's a good chance you can get ants so if you see any kind of ants buil up around your unit definitely would do something about spraying that to keep those out of there because they will get in that contactor and even if you clean out these points there's something with them that it will not make contact

        AC Contactor Click | HVAC in Norman

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        You hear a click and nothing happens. Your thermostat clicks on, the indoor fan runs, and the box out- outside just sits there like the lazy tyrant it is, not giving you air conditioning. Listen, a lot of times you hear a hard click, then nothing. The old contactor is trying to pull in and the points are burnt out. Maybe it's not connecting properly. Replacing the contactor is about $285. It is a common fix, not a new system speech. It can also be a breaker or a flow switch. So we check before we guess. I'm Colby Yarbrough with Yarbrough Sun, Heat, Air, and Plumbing. What sound is your condenser making?

        If this part fails, your AC won't turn on! | AC Maintenance in Norman, OK

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        Your system is down if that contactor fails. The number two most recommended repair that we do during spring maintenance is the contactor. So, what we're looking for on that is is there pitting on the contactor? Uh what's the ohm rating across the coil of the contactor? Are we getting any voltage drop or anything across the the points of the contactor? So, you know, we're looking for all of that stuff. Any of those could cause your contactor to fail. Your pros. >> [singing] [music]

        Why HVAC Contactors Pit (And Why It Matters for Your System)

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        So pitting happens because whenever we're sending electricity to this simple 24 volts comes, it magnetizes this right here and pulls in on this contact. So when that happens, it just slaps down. What it actually happens is sometimes this slaps down and when it comes to AC current, we're looking at a wave. And so with that wave, that sine wave, if you're at the top of the wave, that's when you have the fullest power. You're having a problem where you're going to have an arc. And so that arc causes pity. [Music]

        This is our recommended contactor replacement

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        one thing I would suggest is an actual sh switch they actually last a lot longer um their contacts are actually enclosed to where ants and all that can't get to them a lot of guys call these ant proof contactors but they uh really have a great a great system um but they are a little bit more complicated to replace

        This is how much it costs to replace your AC contactor

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        This is a contactor. Very common part to see fail. Uh usually because of pitting or you have little ants crawling around. So with that being said, cost for installation out the door would be about 291 for this contacttor. And that includes labor and the part. [Music]

        Common problems with contactors in your HVAC system

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        this is a contactor now we usually see contactors in situations where we want to use a higher amp draw on something so this is actually used for the heat strips and just like a relay we're going to have a coil that's 24 volts on this one that's going to power this and suck in those contactors just like a relay you can actually have these points get pitted and that's usually what the common problem is with them anytime you're bringing in high voltage and you're slapping across there it's going to cause distortion on that surface of that point and that's going to cause it to break down typical life expectances these is usually about 5 years they'll start getting pitted up and really need to makeing sure that you're checking them one thing we run into a problem with a lot on these is you'll get those points pitted up and so it's not making a good contact and you're actually causing these wires to get hotter than what they need so one thing you'll usually see is a wire that'll be burnt off and that's never fun to to deal with and causes other problems you know you definitely want to have them checked out regularly to make sure that there's no issues with them regular maintenance is not going to save the contactor but it's going to save you a lot of headaches of damaging other controls in your system by not having enough power go where it needs so we want to make sure anytime that this is damaged that we get it replaced the price on this is going to be somewhere around $275

        When it's time to replace AC contactors

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        the other point that I always like to make is we do have 24 volts coming to this so really this is just a switch we have a 24v wires that come and actually call for this to come on it pulls in this contact and that allows the power to go through to turn on your fan and your compressor if this is not pulled in but you have power always go and you can take a voltmeter and you can check between these two points or the actual coil side the 24 volt side and you should have anywhere from 25 to 20 7 volts if you're getting that that contactor should be pulled in if that's not coming in there's a good chance there's a problem with the actual coil and that this would need to be replaced

        Replacing AC contactors the easy way

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        these are actually the inlet wires that come from your disconnect we actually call these the line voltage coming in and then these wires on the top are actually your load voltage so you want to make sure that when you're wiring up everything you have all this wired up the way you were and you want to make sure that on each leg you're getting the correct wires so if you ever want to replace these I always suggest pull these screws out and then gets your new contactor and actually kind of pull this back line up those holes if you can and put your screws back in and then at this point we can go wire for wire right onto the new contactor

        Common problems with AC contactors

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        Today we're going to look at a contactor. We're going to look at what are common problems with the contactor, how to diagnose it, and how to replace it. So, after you remove that panel, we're going to be looking at your contactor right here. Now, some common things to look for on the contactor is pitting on these actual points. That's a common place for them to fail. It doesn't make the actual contact that it needs to. So, we're not passing electricity through.

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